Lean Retail is Your Answer to the Omnichannel Retail Revolution
|
Omnichannel (also spelled omni-channel), is a multi-channel approach to sales that seeks to provide the customer with a seamless shopping experience whether the customer is shopping online from a desktop or mobile device, by telephone or in a brick-and-mortar store. Omnichannel optimization allows a company to market, sell and deliver its goods and services to a much larger customer base than ever before.
Today’s interconnected digital, mobile and global marketplace has turned the classical idea of retail business operations--including localized traffic and loyal interpersonal clientele, almost upside down. Successful companies understand that evolving with the technological landscape requires a retail operations plan stressing Omnichannel optimization. |
“A ‘Buy Anywhere, Fulfill Anywhere’ Omnichannel ideology is currently revolutionizing the retail marketplace--the result of both consumer demand, and thus, retailer priorities.
Lean Retail thrives in this climate, by helping streamline a business’s retail operations in order to expediently provide excellent goods and services, while maximizing value for the customer.” Pat Lucansky, CSSMBB, CLS, CMC Executive Director, VIP Group |
Whether or not your company’s retail operations sector is established, omnichannel compatible, brick-and-mortar, or 100% online, sustaining business growth and success takes more than just software programs and ‘check & balance’ oversight processes. Rather, it takes a dedicated, concerted, and accountable corporate culture existing from the upper management on down. It also takes a team of experts who can help maximize your company’s retail sales profit margins--by eliminating inefficiencies throughout and between departments, suppliers, manufacturers, and of course, your customers.
Lean Retail is a value adding, streamlining process and a proactive, shared culture that can benefit your company, its employees, and its customers by providing goods and services:
Lean Retail is a value adding, streamlining process and a proactive, shared culture that can benefit your company, its employees, and its customers by providing goods and services:
|
|
Benefit From our Lean Enterprise and Operations Improvement Experience
Applying lean culture to retail operations might seem natural to some people--because retail and lean culture both strive for maximum effectiveness. In theory then, combining these elements should lead to excellent internal and external customer service, as well as a profit margin (at least) safely in the black. However, many retail operations sectors still struggle with either internal inefficiency or customer dissatisfaction...and sometimes both. This is because the leadership lacks the technical knowledge and field experience to implement a tangible, sustainable and thriving corporate culture.
Our lean culture experts work hands-on with your company’s project management staff to ensure that throughout each phase--Assessment, Implementation and Normalization, your business’s individual needs are addressed within the larger, proven Six Sigma process. This includes:
Our lean culture experts work hands-on with your company’s project management staff to ensure that throughout each phase--Assessment, Implementation and Normalization, your business’s individual needs are addressed within the larger, proven Six Sigma process. This includes:
|
|
We also understand that implementing a Lean Retail culture into your company must take place without adversely affecting its ability to fully serve your employees and customers alike. Therefore, our Lean Retail team will develop and help implement protocols that meet the specific needs of your company, while ensuring that:
- VIPGroup engagements are organized to provide the least disruptions to ongoing operations
- Cash flow and profitability are retained during any engagement
- The timing of the interactions with your personnel is planned and organized with your senior management before any work begins
- Throughout every engagement, our Lean Retail team provides continual updates to your senior management on the progress made
- We help provide growth for your employees, as well as personal accountability of implemented processes and products
About VIPGroup’s Retail Lean Enterprise and Operations Improvement Experts
Value Innovation Partners Ltd. specializes in Lean Retail implementation for businesses of all sizes and specificities. Our Lean Enterprise and Operations Improvement experts are known throughout the corporate world for their expertise, precision, professionalism and high success rate. We have helped implement and maintain streamlined operations, industrial, manufacturing and customer service-based practices in businesses just like yours. Contact us today to see how your business, your customers, and your bottom line can immediately benefit from our experience.
